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(Effective 11/14/07)
Sky Angel Productions, LLC® PRIVACY POLICY
At Sky Angel Productions, LLC®, we respect your privacy. This Privacy Policy explains how Sky Angel Productions, LLC® collects, uses and shares information about you when you subscribe to our digital satellite programming service, buy products from our online store and visit our Web site(s). In addition, this Privacy Policy explains your rights under the Communications Act, 47 U.S.C. §338(i). Receiving
Sky Angel Productions, LLC® services and products, including our Web site(s), constitutes acceptance of this Privacy Policy. If you have any questions about this Privacy Policy, Sky Angel Productions, LLC's privacy practices, the practices of our Web site(s), or your dealings with our Web site, you can contact us 24 hours a day at 1-800-SKY-ANGEL/ 1-800-759-2643 or (239) 403-9130, or by sending an e-mail to halobaby@skyangel.com, or by writing to:
Sky Angel Productions, LLC
P.O. Box 7609 Naples, FL 34101-7609
ATT: Privacy Policy
What information do we collect?
Personally identifiable information (also called personal information) is information that identifies you individually. It is our policy to collect only the personal information we need to provide you with
Sky Angel Productions, LLC® video trades service, and to provide you with quality Web site services. These are the specific types of information we collect from our customers and Web site visitors:
Sky Angel Productions, LLC® Customer Account Information.
If you are a
Sky Angel Productions, LLC® customer, we collect information needed to service your account, such as your name, address, age, telephone number, account number, subscriber plan, e-mail address, credit card account number, bank account number, social security number and other information you provide to us online or as a customer.
Anonymous Viewing Information.
Your receiver collects information about the viewing choices that you and those in your household make, but that information is not associated with or linked with
Sky Angel Productions, LLC® Customer Account Information. This information may be summarized without identifying individual subscribers for the purpose, among other things, of measuring viewer interests, programming preferences and viewer penetration levels. We may share this summary information without personal identifying information with programmers, sponsors, and business partners.
Website Visitor Information.
Most of the services on
HaloBaby.TV are available without our collection of any personally identifiable information from you at all.
Some of your information may be automatically collected by our Web servers as you browse our site, even if you are not a
Sky Angel Productions, LLC® customer. Our Web server automatically collects information known as “clickstream data,” such as the domain name of the site providing you with Internet access, the Internet protocol.
(IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our site, pages viewed, information searched for, access times and other relevant statistics.
We use this information in the aggregate to measure the use of our site and to administer and improve our site.
Cookies.
Our Web sites use cookies, information files that your Web browser places on the hard drive of your computer when you visit a Web site, to determine the number of unique users to our Web sites over a given period and to remember user screen names so that the need for multiple logins is eliminated.
We do not link or combine information collected through cookies with personal information you have shared with us. Most browsers used by visitors have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent, but setting a browser to reject cookies will limit the range of features available to the visitor on our site.
Links to Other Web Sites.
HaloBaby.TV links to outside Web sites that are governed by their own privacy policies and terms of use, including information collection practices, which may be substantially different from
HaloBaby.TV's. We encourage users of other Web sites to review the privacy policies and terms of use, including information collection practices of those Web sites.
What information is collected from children?
HaloBaby.TV does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide personally identifiable information of any kind whatsoever to
HaloBaby.TV. If a child provides HaloBaby.TV with personally identifiable information, a parent or guardian of that child may contact us to request deletion of that information from our records by sending an e-mail to customerrelations@skyangel.com, calling 1-800-SKY-ANGEL/1-800-759-2643 or (239) 403-9130,or by writing to:
Sky Angel Productions, LLC
P.O. Box 7609
Naples, FL 34101-7609
ATT: Privacy Policy
How do we use the information we collect?
Sky Angel Productions, LLC® considers any personally identifiable information we receive from you confidential, and it is our policy to use it only in providing our television and radio service—from sales and installation, to operations, administration, advertising, marketing, support, network provision, maintenance, communications with you, billing, collection and in other ways related to our services. We may also use such information in dealing with fraud and unauthorized use of our services.
Sky Angel Productions, LLC® may retain personal customer information in its regular business records as long as someone is a customer or until no longer needed for business or legal purposes. Our security measures for this information are discussed below.
What are our practices regarding sharing information with third parties?
As a matter of overall policy, we do not sell, rent, transfer or disclose your personal information to third parties, subject to the following limited exceptions:
Providers of Business Support Services.
Sky Angel Productions, LLC® engages contractors and other third parties to provide online account management, technical assistance, order processing/fulfillment and other services that support our business activities. We take reasonable steps to require these third parties to maintain the confidentiality of your personal information and require them to adhere to this Privacy Policy.
Affiliated Companies.
We may share your personal information with affiliated business units, all of which are subject to this Privacy Policy.
Marketing.
We may engage in a joint promotion with another organization.
If you decide to participate in the promotion, the personal information you submit may be used by
Sky Angel Productions, LLC® and that organization. The organization’s own privacy policy will govern its use of your personal information. None of these joint promotion organizations are covered by this Privacy Policy, and we are not responsible for their privacy practices. For each joint promotion, we will post a prominent notice where your personal information is requested, explaining how the different privacy policies will apply if you choose to participate in the joint promotion.
Protecting Your Rights and Ours.
We may use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, or protect the rights, property or safety of
Sky Angel Productions, LLC®, our customers, our Web site, or its users.
Legal Requirement.
To the extent permitted by law, we may disclose personally identifiable information to government authorities pursuant to a legal request, or to third parties pursuant to a subpoena or other legal process. Under the Communications Act, we may be required to disclose your personal information, including personally identifiable viewing information, in response to a court order. If such an order is sought by a government entity, the law requires that you be provided notice and the opportunity to contest the order in a court proceeding.
How do we protect the personal information we collect?
We protect your personal information by using industry-standard security technologies and internal procedures that limit access to our databases. No system, however, is completely secure; therefore, we do not and cannot guarantee the complete security and accuracy of your personal information. Our process for requesting access to and correction of your stored personal information is described below.
How can you opt out of newsletters, e-news or marketing communications from us?
While most of our visitors appreciate the services that registration on
HaloBaby.TV and/or subscribing to Sky Angel Productions, LLC® service allow us to provide, we respect the right of each individual to control how his or her personally identifiable information is used. If you do not wish to receive our newsletter, e-news or communications about special offers or programs from us, you can opt out when the information is collected. Additionally, you can opt out of receiving such communications from us at any time by clicking on a link provided at the bottom of each e-mail communication or by e-mailing us at customerrelations@skyangel.com
How can you access your information and what are your rights under the Communications Act?
Sky Angel My Account enables you to monitor and manage your Sky Angel
account through the convenience and privacy of your personal computer. If you register for Sky Angel My Account, you will be able to securely review and correct your Sky Angel Customer Account Information in a secure, user-friendly online environment. You can register for Sky Angel My Account at skyangel.com. You may also obtain access to information we collect about you and correct any errors by contacting us 24 hours a day at 1-800-SKY-ANGEL/1-800-759-2643 or (239) 403-9130, by sending an e-mail to customerrelations@skyangel.com, or by writing to:
Sky Angel Productions, LLC
P.O. Box 7609
Naples, FL 34101-7609
ATT: Privacy Policy
The Communications Act, 47 U.S.C. § 338(i) applies to our practices for collection and disclosure of your personally identifiable information. If you believe that we have violated the provisions of the Communications Act, you may bring an action for damages, reasonable attorney’s fees and costs. The Sky Angel Productions, LLC® Customer Agreement demonstrates our mutual
agreement that claims such as these will be resolved by binding arbitration. We
have provided each customer with a copy of the Customer Agreement.
What happens if there is a corporate change in control?
If we are acquired by another company, that company will possess the personally identifiable information
Sky Angel Productions, LLC® has collected, and it will assume the rights and obligations regarding your information set forth in this Privacy Policy. By using our site or, after being provided with a written copy of this Privacy Policy, activate your
Sky Angel Productions, LLC® account or receive Sky Angel Productions, LLC® service, you consent to our collection and use of your information as described in this Privacy Policy. We reserve the right to modify this Privacy Policy and related business practices at any time by posting updated text on
HaloBaby.TV or mailing you a printed copy of the revised Privacy Policy, and your continued use constitutes acceptance of those changes.
LAST UPDATED: November 14, 2007
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